What Does This Warranty Cover?
We stand behind the quality of our products. We offer a 1-year warranty on all our products. If you encounter any quality issues with your purchase, please don't hesitate to contact us. We are committed to providing you with a hassle-free replacement process. During the warranty period, if the original manufacturer of the material or workmanship of the product is deemed to be defective.
Warranty Process
* Sufficient proof of purchase must be provided.
* A description of the defect must be provided in order to issue a warranty claim.
* If the defective item is damaged, visible proof (if any) must be provided along with the item’s serial number (if any).
* You may need to return the item for quality inspection.
Valid Proof of Purchase
* Order number from online purchases made through SKEGIC's authorized resellers.
* Sales invoice.
* Dated sales receipt from an authorized SKEGIC reseller.
Please note more than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address to the item that was originally shipped).
Shipping Costs Must Be Covered by the Buyer in the Following Situations
* Returning products for any reason other than a proven defect.
* Warranty claims on items taken outside the original country of purchase.
* Returning items claimed to have defects but found by SKEGIC quality control to be in working condition.
* Returning defective items in international shipping.
* Costs associated with unauthorized returns (any returns made outside of the approved warranty process).
Not Covered Under Warranty
* Products without sufficient proof of purchase
* Lost or stolen products
* Items that have expired their warranty period
* Non quality-related issues
* Free products
* Repairs through 3rd parties
* Damage from outside sources
* Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, and operating devices improperly)
* Purchases from unauthorized re-sellers
Not Liable for
* Loss of data incurred from the use of SKEGIC products
* Returning personal items sent to SKEGIC
Please note that the above warranty policy is only valid for products purchased at skegic.com
